MAVRK Limited Warranty
Every new MAVRK Stinger Comp (line holder) is covered by our lifetime, original owner warranty against defects in materials or workmanship.
Every new MAVRK Dual Rod, Stinger M1 (line holder), and Counterweight Kit is covered by our 30 day, original owner warranty against defects in materials or workmanship.
This warranty is limited to repair and replacement of the line holder and rod and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product. This warranty does not cover fire, theft, missing rod sections, intentional breakage, modification or customization of the finished rod and/or line holder, or damage during the assembly and customization of the Rod and/or Line Holder. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
MAVRK reserves the right to determine whether to repair or replace any MAVRK Product covered by this warranty and the right to replace any discontinued models with comparable models when necessary. Colors and components may vary between original and replacement parts. Should a breakage occur outside of warranty coverage (when it’s not the result of defects in materials or workmanship) a repair can usually be made for a fee.
QUALITY AND CUSTOMER SATISFACTION IS OUR HIGHEST PRIORITY. MAVRK strives to meet your standards. Items purchased on our site may be returned up to 30 days, unused from the date of purchase. Shipping and Restocking fees (15%) may apply.
If the item was purchased from an authorized dealer, please contact them directly for assistance. Items that are ordered through an authorized dealer cannot be returned or exchanged through MAVRKusa.com
HOW TO REQUEST A RETURN
To return or exchange an item that was purchased on mavrkusa.com, please use our Contact Us form. Please include a description of the problem and reference your order number in the form. Our Customer Service team will initiate the return in our system and send you instructions on how to send your product to us.
DAMAGED DURING SHIPMENT
If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please use our Contact Us form to initiate a return. Save all packaging material and paperwork.